Answer :
Every organization in all of their dealings often has contingency plan. The type of planning Mary Alice is helping to develop is IT contigency plan.
The contigency plan is simply known as a type of plan often devised by people for an outcome other than than the one they were expecting. That is other than the usual plan.
It is applied in risk management especially in an exceptional risk that, may have catastrophic consequences.
They are often devised by governments or businesses.
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